Financial Aid: The Award Letter
Once you have completed the FAFSA, the Office of Financial Aid will review your file and create an award package for you. This package could include scholarships, grants, loans, and work study. If you are admitted to the university and meet the priority filing deadline (March 1), incoming freshman will receive their award letters via US Mail in mid- to late-March or early April. All subsequent communication will be through your UP email address. Returning students will begin to receive their award letters in mid- to late-June via their UP email account.
Your award letter will contain information about the financial aid you have been offered. It will also contain messages regarding other processes that need to be completed prior to your aid being disbursed. Read these messages carefully and follow the directions outlined for you. If you have questions, contact the Office of Financial Aid.

Accepting/Rejecting your Aid
After reviewing your award letter carefully, it is up to you to accept or reject the aid offered to you. If you receive a paper award letter, simply sign the bottom and return it to the Office of Financial Aid to accept your entire award. If you decide to reject part of your award, cross out the portion of the aid you are rejecting.
If you have access to PilotsUP, you can accept or reject your aid on the Self Serve portal.
Logging into Self Serve
- Go to the UP homepage and select PilotsUP in the upper right hand corner.
- Using your University of Portland network username and password, log into the student portal.
- Choose Ssb from the options on the top left section of the screen. This will take you into the Self Serve portal and you should already be logged in.
- Select Student Services & Financial Aid.
- Select Financial Aid.
Using the Self Serve portal, you can view your award, accept/reject your aid, review any requirements on your account, view your student account, view your transcripts, etc.
Rejecting a loan or work study does not mean you will be reconsidered for more scholarships or grants. The Office of Financial Aid will consider your application for all aid programs for which you are eligible. We will offer you the maximum amount of aid available to you based on the information you provided to us.
Back to Applying for Aid