All correspondence from the Office of Financial Aid will be sent to the student. If the parent or spouse of a student wants to recieve information about a student's financial aid package, it is the student's responsibility to forward that information to the appropriate parties.

For new students, who do not have access to the University network and a University email account, the office communicates via the email listed on the FAFSA (when available), paper and the postal service. For students who have network access and a University email account, the office communicates via email notifications and the Self-Serve Portal. It is important for students to check their University email account regularly - even over the summer and breaks - to be sure they recieve correspondence from the Office of Financial Aid.

All paper letters will be mailed to the permenant address in the University database for the student. It is important for you to update your address with the registrar's office to ensure correspondence is sent to the correct address.

There are many times throughout the academic year when information and announcements are sent through the Announcements Portal. All students with a UP email account have access to the Announcements Portal. It is the student's responsibility to check for financial aid information and announcements. The Office of Financial Aid attempts to communicate in multiple methods to students, however, some information will be sent only via email and some only via the US Postal Service.

In most circumstances, yes. There is a good deal of flexibility in reinstating and declining the entire loan or portions of it. However, Nursing and Perkins loans have limited funding. If you decline one of these loans, the funds may be awarded to another student, making them unavailable to you.

All reinstatement requests must be made by the loan holder in writing.

Loan entrance counseling is required by federal regulations for all first-time borrowers at a school. The session gives an overview of the Federal loan program, discussing the types of loans, interest rates, borrower rights and responsibilities, etc.

Loan exit counseling is required when borrowers graduate or leaves college to make sure that you understand your rights and responsibilities as a borrower.

You are not required to borrow Stafford or PLUS loans. However, if you wish to utilize these loans, the Direct Loan program is the only federal loan option available to students at the University of Portland. Per federal regulations, the only way to receive federal loan funds is to borrow directly from the US Department of Education.

Financial Aid Suspension occurs when a student who is currently on Financial Aid Warning fails to meet Satisfactory Academic Progress requirements for a second consecutive semester. All financial aid is suspended. This includes all federal, state, and institutional aid including tuition remission and tuition exchange, and most outside scholarships.

Financial Aid Suspension can also occur as a result of a student who is placed on disciplinary probation at the discretion of the Vice-President of Student Services or the student faculty court. The probationary student can lose all or part of the aid the student has been given from the date such action is taken. In such instances, the student will be required to make arrangements immediately with the director of the Office of Student Accounts for payment of any balance due the university.

Students placed on Financial Aid Suspension status and denied financial aid have the right to appeal their status to the Director of Financial Aid. To appeal you must submit a written petition to the Director of Financial Aid within three weeks of the date of the suspension notification. The petition should include:

1. A Request for Reinstatement of Financial Aid form.
2. A statement in the student’s own words explaining why the student failed to achieve the required credits, required GPA, and/or pace.
3. A description of the specific actions the student has taken or will take to recover the failed or withdrawn courses or missing credits.
4. A description of the specific actions the student will take or has taken to prevent the situation from reoccurring, and
5. Depending on the circumstances, any supporting materials that may be helpful to the Director of Financial Aid in reviewing the appeal (e.g. a letter from the student’s academic advisor or dean, an approved educational plan completed with an academic advisor, medical documentation, etc.).

Students who successfully appeal their suspension status may have their aid reinstated for one semester. During this probationary semester, students must meet all satisfactory academic progress requirements or follow their approved education plan in order to continue to receive aid beyond the probationary semester.

Private scholarships are used to fill unmet need first. Then they are used to replace work study and loans. If you have been awarded an outside scholarship, please use the to report it to the Office of Financial Aid.

Bring it to the Office of Financial Aid. If the check was made out directly to you, endorse the back as well. We will apply it to your financial aid package.

We will review your special circumstances after all requested documentation is submitted. Files are reviewed in the order in which they are completed. The review process can take 6-8 weeks (longer during peak processing times, such as spring and summer).

Tuition remission may be used for University of Portland Institutional study abroad programs, ILACA study abroad programs or an IES abroad program that is required for a student’s major and approved by the director of Studies Abroad. Tuition remission may only be used for studies abroad during the Fall and Spring terms. Summer studies abroad and E-scholars extra program changes are not eligible for tuition remission. Tuition remission for study abroad programs may only be used to cover tuition charges. Note that some study abroad programs have single changes that cover expenses beyond tuition. In such cases, tuition remission will cover only the portion of the charges that is derived from tuition expenses. Please contact Studies Abroad Office if you have questions about a program’s eligibility for tuition remission.

Tuition exchange may not be used for any study abroad programs regardless of the semester and also may not be used to cover E-Scholars extra program charges.

Your University of Portland financial aid can be refunded directly to IES once it is disbursed to your student account. For more information on the process please refer to Student Account's website, IES Refunds.

The verification process is required to receive all federal and state aid as well as some institutional aid. While verification is not mandatory to attend classes, it is required to receive most forms of financial aid. Failure to complete the process will result in cancellation of a large portion of your award.

Once all forms have been completed and submitted to the Office of Financial Aid, verification can take 6-8 weeks (longer during peak processing times) to complete. Submitting incomplete or unsigned documents will delay the process.

The institutional refund policy applies if you are doing a partial or complete withdrawal. The policy counts from the first day classes begin each semester and is applied as follows:

On-Campus Fall and Spring Semesters

• During the first week: 100 percent of tuition and fees
• During the second week: 75 percent of tuition
• During the third week: 50 percent of tuition
• During the fourth week: 25 percent of tuition
• After the fourth week: no tuition refund

 On-Campus Summer Semester(s)

8-week Course

• During the first week: 100 percent of tuition and fees
• During the second week: 40 percent of tuition
• After the second week: no tuition refund

6-week Course

• During the first 4 weekdays: 100 percent of tuition and fees
• During the 5-7 weekdays: 40 percent of tuition
• After the seventh weekday: no tuition refund

Courses shorter than 6 weeks

• No refund after classes begin
• If withdraw prior to start of class begins: 100 percent of tuition and fees
• First day of class or later: no tuition refund

  Off-Campus Med Program, Any Session

• Monday after the first class meeting: 100 percent of tuition
• After the Monday after first class meeting: no tuition refund