The mentor program occurs in the spring semester and offers the opportunity for first-year students (especially those who are first in their family to go to college) to be assisted by upper-level students. Mentors answer questions, resolve problems, and focus mainly on academics. Mentors' skill areas include time management and organization, learning assistance, and registration assistance. If students are placed on academic probation after the first semester, they are assigned a mentor. Students can email the Shepard Freshman Resource Center to find a mentor.