Student Accounts: Billing Information

Account Statements

The University issues account statements that itemize all current semester charges and credits to date for the student account. Charges may include: tuition, fees, health insurance, room and board, library fines, Health Center charges, and miscellaneous charges from other college departments. Account statements are emailed to students’ up.edu email accounts the first business day of each month. Additionally, paper invoices are created and mailed the first week of July and August for fall semester; in mid November and late December for spring semester; and the first week of April and May for summer semester. This invoice is not a ‘live’ interface. It is a snapshot of your student account activity at the time the statement was generated. Real time itemization of your student account activity is available through Self Serve Account (must log into PilotsUP). If a student is registered after invoices have been processed, the student should look at his or her self-serve account to view the balance to ensure that payment is remitted on time. Please see Online Account Statements below for instructions on accessing your statement on your self serve account.

If no charges have been incurred and the account is up-to-date, a statement will not be generated. 

Sample Student Accounts Invoice
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On-Line Account Statements

To view real time itemization of the most current activity on your student account:          

• Log into PilotsUP
• Select Self Serve from the Quick Access drop-down menu 
• Select “Student”
• Select “Student Records”
• Select “Account Summary by Term”

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Questions About Fees

If you have questions related to any of the following items, please contact the appropriate office listed below:

Fee	Office	Phone	Email	Website
Hall Fines	Residence Life	503-943-7205	reslife@up.edu	Residence Life
Financial Aid Items	Financial Aid	503-943-7311	finaid@up.edu	Financial Aid
Health Insurance	Student Accounts	503-943-7347	stu-acct@up.edu	Student Accounts/Insurance
Health Center	Health Center	503-943-7134	health@up.edu	Health Center
Library Fines	Library	503-943-7111	library@up.edu	Library
Parking and Traffic Fines	Public Safety	503-943-7161	publicsafety@up.edu	Public Safety
Room and Board	Residence Life	503-943-7205	reslife@up.edu	Residence Life
Tuition	Student Accounts	503-943-7347	stu-acct@up.edu	Student Accounts/Tuition

If you have questions regarding fees other than those listed above, please contact the Student Accounts office for assistance at 503-943-7347.
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Third-Party Billing

University of Portland accepts authorizations from third parties to bill them directly for student charges. Third parties we work with include embassies, government agencies and private companies.

The third party authorization must include the organization's name and billing address, the student's name and ID#, and the terms of sponsorship. Students are responsible for any payments not covered by their third-party contract. Contracts must be received by the Office of Student Accounts on or before the tuition due date; students submitting contracts after this date will be subject to late penalties on their account.

The University of Portland will not accept sponsorships contingent upon grades or successful completion of the courses. The University of Portland mails bills to the sponsors in October for Fall semester and March for Spring semester.

Corporate sponsorship is subject to approval by the University of Portland. Please contact the Office of Student Accounts with any questions.

 

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