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Phone / Voice Mail Help Sheets
Voicemail setup - Double occupant, mailbox 1XXX
Use: Students sharing a room with an extension starting with the number 1.
Voicemail setup - Double Occupant, mailbox 2XXX
Use: Students sharing a room with an extension starting with the number 2.
Voicemail setup - Single Occupant
Use: Students not sharing a room with an extension starting with the number 1.
Use: Staff members setting up their voicemail.
Voicemail setup - Triple Occupant Room, mailbox 1XXX
Use: Students sharing a triple occupant room with an extension starting with the number 1.
Use: How to use your Voicemail box.
Use: How to clear your voicemail box when you leave the university.
CallXpress Quick Reference Card
Diagram of how to use the Voicemail system
Forwarding Phone Calls
Use: How to program your phone to forward calls to another campus phone
Programming Speed Dial Keys
Use: How to program your phone's speed dial keys
Transferring and Establishing a 3 Way Call
Use: How to transfer calls and establish a 3 way conference call
Functions of the Digital Phone
Use: Learn about the important functions of your digital phone
UP Conference Bridge
Use: How to use the university conference bridge
Can not find what you are looking for? Check the IS Support tab in Pilots UP or email the Help Desk at firstname.lastname@example.org