Technical Support

Phone / Voice Mail Help Sheets

Voicemail setup - Double occupant, mailbox 1XXX
Use: Students sharing a room with an extension starting with the number 1.

Voicemail setup - Double Occupant, mailbox 2XXX
Use: Students sharing a room with an extension starting with the number 2.

Voicemail setup - Single Occupant
Use: Students not sharing a room with an extension starting with the number 1.
Use: Staff members setting up their voicemail.

Voicemail setup - Triple Occupant Room, mailbox 1XXX
Use: Students sharing a triple occupant room with an extension starting with the number 1.

Using Voicemail
Use: How to use your Voicemail box.

Clearing Voicemail
Use: How to clear your voicemail box when you leave the university.

CallXpress Quick Reference Card
Diagram of how to use the Voicemail system

Forwarding Phone Calls
Use: How to program your phone to forward calls to another campus phone

Programming Speed Dial Keys
Use: How to program your phone's speed dial keys

Transferring and Establishing a 3 Way Call
Use: How to transfer calls and establish a 3 way conference call

Functions of the Digital Phone
Use: Learn about the important functions of your digital phone

UP Conference Bridge
Use: How to use the university conference bridge