Technical Support: Spam and Virus Information
Spam and Virus Information
Many e-mail frustrations are caused by spam and virus-related issues. Below is a definition of each and how it may affect your email.
What is Spam?
Spam is the act of sending mass emails of the same message in the attempt to get people to see commercial advertising or schemes; for example, to save or to make money.
What is a Virus?
A computer virus is a small program written to alter the way a computer operates, without the permission or knowledge of the user. A virus must meet two criteria:
There are five recongized types of viruses:
This copied from Symantec.com
What is a Hoax?
Hoaxes are messages that are nothing more than chain letters which asks you to forward the message to as many people as possible. How can you help kill hoax emails. By not forwarding them, spotting a hoax message is very easy if you pay attention to the following:
You can always use Symantec Hoax and Virus Search Tool to search for known Hoaxes.