Summer Operations Assistant

Position: Summer Operations Assistant  

Location: University of Portland Campus 

Department: University Events  

Genre: Guest Hospitality Services 

 

 

Position Summary:

The Summer Operations Assistant role supports the Summer Operations Coordinator, striving to ensure all aspects of guest visits remain a high-quality experience. The Summer Operations Assistant will be responsible for preparing guest rooms between each visit while supporting all logistical conference operations. Please note, the Summer Operations Assistant role is designated for University of Portland students who are currently enrolled for Fall classes.

 

Dates of Availability & Schedule:

The Summer Operations Assistant is required to be available from May 23rd, 2022 - August 10th, 2022. Mandatory trainings will occur on 5/23/22 & 5/24/22. Given that we will have guests on campus throughout the summer, this includes availability on Memorial Day (Monday, 5/30/22) and July 4th (Monday, 7/4/22).  

This position will have one of the following set weekly schedules: 

  • Shift A: Sunday, Monday, Tuesday – every other Saturday
  • Shift B: Wednesday, Thursday, Friday - every other Saturday  
  • Hours are based on client needs and will fluctuate weekly. This could include early mornings, midday, and evenings.  

The Summer Operations Assistant is required to ensure their shift is covered in advance for any dates they will be out of the office. Extended vacation requests cannot be accommodated. 

 

Compensation:  

  • Pay for this role begins at $14.00 per hour; increasing to $14.75 per hour per Portland Metro minimum wage increase effective 7/1/2022  
  • On-campus housing in shared living space 
  • Meal points to use for on-campus meals 

 

Responsibilities:

The Summer Operations Assistant plays an important supportive role, ensuring visiting guests have a positive experience. Tasks include the following duties: 

  • Responsible for consistently completing room checks, consistently providing daily documentation to Summer Operation Coordinators upon completion
  • Responsible for completing all urgent and non-urgent tasks delegated by Summer Operations Coordinator, including ensuring guest spaces have fresh linens, that used linens have been removed, and to ensure rooms are ready for new visitors as per a check list that will be provided.  
  • May assist with moving event furniture, lofting / un-lofting beds, setup / tear down AV equipment and overall event logistics 
  • May fill in to help facilitate guests needs for Summer Operations Coordinator 
  • May fill in to help with Guest Services Assistant duties 
  • Other duties as assigned 

 

Requirements:

  • Current UP Student in good academic standing, able to provide verification of Fall 2022 enrollment
  • Must be available to work each of the aforementioned dates
  • Must be able to stoop, bend, lift up to 30 lbs., climb and descend stairs unassisted
  • Must be able to use detergent and cleaning chemicals
  • Must maintain a professional presence at all times, including behavior and attire
  • Must possess a valid driver’s license and successfully complete the UP HR driver’s safety training 

 

Supplemental Questions - Applicants must address each of the statements below to be considered for this role:  

  • Describe any prior hospitality-related experience you might have.  
  • Please share any customer-service related duties in prior roles. 
  • Please provide an example of a time you went “above and beyond” to assist in a role. 
  • Are you available to work each of the dates mentioned under the “dates” section of the job description? Please share any vacation dates you have planned.
  • Please share your experience and/or comfort level as it pertains to utilizing the technical equipment associated with audio visual (AV).
  • If not selected for this role, would you be interested in a position as a Guest Services Assistant? 

 

To Apply: please email conferences@up.edu your resume and answers to the supplemental questions.

 

*If selected, you may have to fill out another application at a later date*