Counseling Services Updates

Please check back frequently for updates. 


The Health & Counseling Center will maintain normal operating hours: 
Monday-Friday  8:30am-4:30pm     |     Closed Daily 12pm-1pm 

Students are encouraged to call ahead to schedule an appointment. 


*Students who are looking to contact their HCC provider should do so via the messaging function of the Secure Patient Portal. 



Students Remaining in Oregon 
Students residing in Oregon can access over the phone counseling services with an HCC provider. (Please see note about phone counseling sessions below.)

Students Leaving the State of Oregon 
Students who are returning to their homes outside the state of Oregon will have access to transitional counseling services. This service includes: 

  • 2-3 phone sessions & assistance with finding a provider in their area of residence 


If a student schedules an over the phone counseling session with an HCC provider, they should make note of the following items: 
  1. When scheduling your appointment, please provide the phone number at which you would like to use for this service. 
  2. The provider will call the student at the time of the appointment. 
  3. Students must complete an online confidentiality & consent to treatment form prior to the phone appointment. This can be found in the student’s Secure Patient Portal under ‘Medical Clearances’.  


Students who are looking to start care with an outside provider in their area of residence are encouraged to visit the Psychology Today webpage under the ‘Find a Therapist’ tab. 



After-Hours Care: Protocall 

ProtoCall allows students to speak with a counselor and get confidential support when the Health and Counseling Center is closed. To speak with a counselor, call the Health and Counseling Center at 503.943.7134, and select Option 3. *Students who are calling from outside the Portland area are encouraged to share their location with Protocall in the event they need referral to a service in their area of residence. 

When to call ProtoCall: 

  • To talk about a situation (ie, what to do if a friend is leaving concerning messages on social media.) 
  • To get confidential support (ie, grief about a recent break up, death of a family member, fight with a friend) 
  • To access crisis support (ie, sexual assault, thinking about suicide or self injury) 


If you are currently experiencing a mental health emergency, please contact the National Suicide Crisis Line (1-800-273-8255), call 911, or go to your nearest Emergency Room.



Additional Resources 

Mental Health and Coping During COVID-19 (CDC) 

Taking Care of Your Mental Health in the Face of Uncertainty (American Foundation for Suicide Prevention) 

Coping with Coronavirus Anxiety

10 Ways to Cope with Coronavirus Stress & Anxiety

Keeping Your Distance to Stay Safe

Crisis Text Line 

Suicide Prevention Lifeline