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Media Services

Media Services provides audiovisual support and equipment rental for classes and academic events. 

Hours

Spring / Fall Semester                                  

8 a.m. - 9 p.m. Monday - Thursday
8 a.m. - 5 p.m. Friday

Summer / No Classes in Session

8 a.m. - 5 p.m.  Monday - Friday

Media Services is closed on weekends.  For emergency assistance outside of normal hours of operation, you may still dial our phone number to reach the on-call technician. 

Services

Media Services supports staff, faculty, and university guests in their use of audiovisual (AV) equipment for classes and events.  Provided services include:

  • short-term equipment rental
  • delivery and setup
  • rapid response troubleshooting
  • preventative and diagnostic maintenance
  • assistance with conferencing, webinars, and recording
  • media duplication (e.g. make 20 copies of my CD) 
  • media transfers (e.g. turn my VHS into a DVD)

Students wishing to borrow AV equipment will be redirected to the Library Digital Lab

Issues with classroom computers will be rerouted to the Help Desk.

Staff and faculty seeking software training will be referred to Academic Technology Services

Equipment Rental 

Staff and faculty may request to borrow AV equipment by emailing, calling, or visiting the Media Services office.  When using Virtual EMS to reserve a campus location, AV equipment should also be requested on the same service order.

Semester-long, repeating orders should be made a week before the semester begins, while one-time orders should be made at least 48 hours in advance. All requests are filled on a "first-come, first-serve" basis and equipment availability is always dependent on current demand.

Media Services offers the following portable equipment:

  • Laptop
  • Mobile Classroom (contains: 32 laptops; does NOT contain: power cables)
  • iPad
  • iPod (used for audio recording)
  • Video camera (used for video recording)
  • Web camera (used for video conferencing)
  • Document camera (used to project an opaque image)
  • Digital camera (used to capture a still image)
  • Public address (PA) system
  • Microphone
  • Mixer
  • Conference phone
  • Digital projector
  • Projection screen
  • Smart cart (contains: digital projector, laptop, DVD/VCR, & mini PA speaker)
  • TV cart (contains: DVD/VHS player)
  • Boombox
  • Tripod easel
  • Flip chart easel (contains: flip chart pad; does NOT contain: markers)

Charges for Labor Outside of Core Hours

Borrowing equipment is free of charge for staff, faculty, and campus groups.  Labor is also free of charge for requests scheduled during core hours of operation.

Events or classes scheduled outside of core hours may incur labor charges.  Labor provided by Media Services outside of core hours will incur a $20.00 per hour charge with a two-hour minimum.  

Events are defined as activities or functions that are sponsored by a group within or outside of the university community and within or outside the scope of support of in-class academics.

Questions?
503.943.7774, media@up.edu

Media Services is located in Buckley Center 018