After-Hours Primary Care

Medical Emergencies

Dial 911
For Campus Safety, dial 503.943.4444

Virtual Medical Appointments

To schedule a non-urgent medical appointment, please call the Health Center at 503.943.7134.

If you leave a voicemail, please state your name and call back number in your message. If you do not have access to a phone, please email us at hcc@up.edu. Messages are typically responded to within one business day.

Providence Express Care Virtual

You can live video chat with a licensed nurse practitioner who is able to provide treatment recommendations and prescribe medications, if needed. These visits are free to students and are available from 8:00am to 8:00pm, 7 days a week. To access this service, log on to the Providence Express Care Virtual portal by following the instructions below:

Computer

1. Go to https://virtual.providence.org/ and click "Start Your Visit Now" to sign-up for a new account or login to your existing account.
2. Choose Oregon as your location.
3. Using your UP email address, follow the prompts to complete your profile or login.
4. When asked about health insurance, select "Service Key" because the University is covering the cost in full.
   IMPORTANT: Under "Payment Information", enter "UOFPVIRTUAL" in the Service Key field to ensure that UP covers the cost of your visit. Once entered, you should see green text reading "Service key applied. You'll not be charged for this visit."
5. Confirm your information to enter the waiting room. Allow the site to access your microphone and camera.
   Make sure you have your Student ID ready to show the provider.
6. Once connected, your visit will begin!

Phone

1. Download the Providence Express Care Virtual app on your phone. You can get the QR code to download the app at https://virtual.providence.org/.
2. Using your UP email address, follow the prompts to log in or complete your profile.
   Choose "No health plan needed" for your insurance.
3. To begin your visit, select "Virtual Visit", and choose Oregon as your location.
4. IMPORTANT: Under "Payment Information", enter "UOFPVIRTUAL" in the Service Key field to ensure that UP covers the cost of your visit. Once entered, you should see green text reading "Service key applied. You'll not be charged for this visit."
   
5. Confirm your information to enter the waiting room. Allow the app to access your microphone and camera.
   Make sure you have your Student ID ready to show the provider.
6. Once connected, your visit will begin!

If you have trouble accessing the site or questions, call 855.360.5472 to contact the Providence Express Care Virtual team or visit their virtual FAQs.

Nurse Advice Lines

Most private insurance plans offer a nurse advice line for their members to discuss health-related issues and receive guidance on next steps for care. Check your insurance card or contact your insurance complany to see if these benefits are available to you.

A few private insurance nurse adivce lines are listed below:

• Aetna: 1.800.556.1555
• Cigna: 1.800.342.5773
• HealthNet: 1.800.893.5597
• HMA: 1.800.807.1370
• HMAA: 1.808.400.4113
• HMSA: 1.800.776.4672
• Kaiser: 1.800.813.2000
• Medicaid: 1.800.562.4620
  (Care Oregon, Oregon Health Plan, Health Share of Oregon)
• MODA: modahealth.com/careoptions
• Molina: 1.866.472.0601
• PacificSource: 1.855.834.6150
• Premera: 1.800.676.1411
• Providence: 1.800.700.0481
• Regence BCBS: regence.com > sign in > search for Advice24 to get the phone number
• TRICARE: 1.800.874.2273, option 1
• UHA: 1.800.532.4000
• UMR: see phone number on benefits card
• United Healthcare: 1.877.861.3861
  
  

Off-Campus Facilities

Community Clinics & Referrals Flyer
IMPORTANT: When visiting an off-campus provider, always bring your insurance card with you! You can visit the facility's website or call in advance to confirm that they accept your insurance.

Local Emergency Rooms

Legacy Emanuel Medical Center Emergency Room
2801 N Gantenbein Ave.
Portland, OR, 97227
503.413.2200
Hours: open 24/7

Legacy Good Samaritan Medical Center Emergency Room
1015 NW 22^nd Ave.
Portland, OR, 97203
503.413.7711
Hours: open 24/7

Providence Portland Medical Center Emergency Room
4805 NE Glisan St.
Portland, OR, 97213
503.215.1111
Hours: open 24/7

Kaiser Sunnyside Medical Center Emergency Room
10180 SE Sunnyside Rd.
Clackamas, OR, 97015
503.813.2000
Hours: open 24/7
Accepts Kaiser Insurance only

Local Urgent Care Clinics

How to find urgent medical care using your insurance (PDF)
Local urgent cares (PDF)

ZoomCare St. Johns
8179 N Lombard St.
Portland, OR, 97203
503.684.8252
Hours: Monday - Friday, 9:00am - 7:00pm
             Weekends, 9:00am - 6:00pm
List of accepted insurance

Legacy Go-Health Urgent Care
3505 N Williams Ave.
Portland, OR, 97227
971.202.2910
Hours: every day 8:00am - 8:00pm
List of accepted insurance

Legacy Urgent Care - Good Samaritan
1015 NW 22^nd Ave.
Portland, OR, 97210
503.413.8090
Hours: every day 7:30am - 11:30pm
Contact your insurance company or call Legacy to find out if your visit is covered by your insurance.

Providence ExpressCare - North Lombard
*Limited services available! Visit the website for details
5308 N Lombard St., Ste 102
Portland, OR, 97203
888.227.3312
Hours: every day 8:00am - 8:00pm
List of accepted insurance

Kaiser Interstate Urgent Care
3500 N Interstate Ave.
Portland, OR, 97227
800.813.2000
Hours: Monday - Friday, 9:00am - 9:00pm
             Weekends, 9:00am - 6:00pm
Accepts Kaiser Insurance only

Local Pharmacies

Fred Meyer Pharmacy - Peninsula
6850 N Lombard St.
Portland, OR, 97203
503.240.2733
Hours: Monday - Friday, 10:00am - 9:00pm
             Saturdays, 9:00am - 7:00pm
             Sundays, 11:00am - 6:00pm 

Safeway Pharmacy - N Ivanhoe
8330 N Ivanhoe St.
Portland, OR, 97203
503.205.1600
Hours: Monday - Friday, 9:00am - 8:00pm
             Saturdays, 9:00am - 5:00pm
             Sundays, 10:00am - 5:00pm

Walgreens Pharmacy - N Lombard
2829 N Lombard St.
Portland, OR, 97217
503.737.0317
Hours: Monday - Friday, 9:00am - 7:00pm
             Saturdays, 9:00am - 6:00pm
             Sundays, Closed
 
Rite Aid #05346
1814 NE 41^st Ave.
Portland, OR, 97212
503.249.7627
Hours: Monday - Friday, 8:00am - 8:00pm
             Saturdays, 9:00am - 6:00pm
             Sundays, 10:00am - 6:00pm

Local Dental Care

Kennedy Dental
3506 N Lombard St.
Portland, OR, 97217
New Patients: 866.552.4346
Existing Patients: 503.289.0230
Hours: Monday - Wednesday, 8:00am – 5:00pm
             Thursdays, 7:00am – 4:00pm
             Friday – Sunday, Closed
 
Portsmouth Dental Care
5228 N Lombard St.
Portland, OR, 97203
503.289.7043
Hours: Mondays, 8:00am - 5:00pm
             Tuesday - Thursday, 7:00am - 7:00pm
             Fridays, 8:00am - 4:00pm
             Weekends, 9:00am - 2:00pm

Local Optometrists

EyeHealth Northwest, North Portland
3246 N Lombard St.
Portland, OR, 97217
503.285.1671
Hours: Tuesday - Friday, 8:00am - 5:00pm
             Saturdays, 9:00am - 2:00pm
             Sunday - Monday, Closed 

Cathedral Eye Care
8787 N Lombard St.
Portland, OR, 97203
503.406.6761
Hours: Monday, Wednesday, Friday - Saturday, 9:00am - 5:00pm
             Tuesday, Thursday, 10:00am - 6:00pm
             Sunday, Closed