After-Hours Primary Care

For Medical Emergencies

Dial 911

For Campus Safety, dial 503.943.4444

For Non-Urgent Medical Appointments

Email hcc@up.edu to request a non-urgent appointment or call 503.943.7134 and leave a message.  Your call or email will be returned the next business day.

Nurse Advice Line/ProvRN

Call 503.574.9606 to discuss health-related issues and receive guidance on next steps for care. This service is free to students and available all day, every day of the year. 

Providence Express Care Virtual

You can live video chat with a licensed nurse practitioner who is able to provide treatment recommendations and prescribe medications, if needed. These visits are free to students and are available from 8:00 a.m. to midnight, 7 days a week. To access this service, log on to the Providence Express Care Virtual portal by following the instructions below:

Computer

• Go to https://virtual.providence.org/ and sign-up for a new account or login to your existing account.
• Follow the prompts to complete your profile.
  • When asked about health insurance, select "Service Key" because the University is covering the cost in full.
  • IMPORTANT: Enter "UOFPVIRTUAL" in the Service Key field to ensure that UP covers the cost of your visit.
• Once your profile is created, test your computer by clicking "Test My Computer".
• To begin your visit, select a provider that has a green "Start Visit" under their profile and follow the prompts regarding your concern/reason for the call.
  • Make sure you have your Student ID ready to show the provider.
  • For the Insurance section, select "My plan isn't listed" since UP is covering the cost and your insurance will not be billed.
• Once connected, your visit will begin.

Phone

• Download the Providence Express Care Virtual app on your phone.
• Select "Sign-up" for a new account or "Log in" to access your existing account.
• Follow the prompts to complete your profile.
  • IMPORTANT: Under "Optional Information", enter UPVIRTUAL in the Service Key field to ensure that UP covers the cost of your visit.
  • Choose "No health plan needed" for your insurance.
• To begin your visit, select a provider that is online, click "Wait for Visit", and follow the prompts regarding your concern/reason for the call.
• Once connected, your visit will begin.

If you have trouble or questions, call 855.360.5472 to contact the Providence Express Care Virtual team or click on the following PDF for step-by-step instructions: Providence Express Care Virtual PDF

Off Campus Resources

Local Emergency Rooms

Legacy Emmanuel
2801 N Gantenbein
Portland, OR, 97227
503-413-2200

Legacy Good Samaritan
1015 NW 22^nd Ave
Portland, OR, 97203
503-413-7711

Kaiser Sunnyside
10180 SE Sunnyside Rd.
Clackamas, OR, 97015
503-652-2880

Providence- Portland
4805 N Glisan St.
Portland, OR, 97213
503-215-1111

Local Urgent Care Clinics

Legacy Go-Health Good Samaritan
1015 NW 22^nd Ave.
Portland, OR, 97210
503-413-8090

Kaiser Interstate Urgent Care
3500 N Interstate Ave.
Portland, OR, 97227
800-813-2000

Legacy Go-Health Urgent Care
3505 N Williams Ave.
Portland, OR, 97227
971-202-2910

ZoomCare St. Johns
8179 N Lombard St.
Portland, OR, 97203
503-684-8252

Dental

Optometrists

Pharmacies