After-Hours Primary Care

The Health Center operates as a primary care facility, meaning we offer non-urgent medical and wellness appointments as well as some same-day illness appointments (dependent on availability). If you have an urgent medical need, you may be advised to visit an off-campus urgent care facility or emergency room; please see our list of local off-campus facilities below. The Health Center does not have the capacity to operate as an urgent care or emergency facility.

If you are experiencing a medical emergency, please call 911, Campus Safety at 503.943.4444, or go to the nearest emergency room. Visit our Health Emergency Resources page for a list of local emergency rooms.

Virtual Medical Appointments

Providence Express Care Virtual

You can live video chat with a licensed nurse practitioner who is able to provide treatment recommendations and prescribe medications, if needed. These visits are free to students and are available from 8:00am to 8:00pm, 7 days a week. To access this service, log on to the Providence Express Care Virtual portal by following the instructions below:

Computer

1. Go to https://virtual.providence.org/ and click "Start Your Visit Now" to sign-up for a new account or login to your existing account.
2. Choose Oregon as your location.
3. Using your UP email address, follow the prompts to complete your profile or login.
4. When asked about health insurance, select "Service Key" because the University is covering the cost in full.
   IMPORTANT: Under "Payment Information", enter "UOFPVIRTUAL" in the Service Key field to ensure that UP covers the cost of your visit. Once entered, you should see green text reading "Service key applied. You'll not be charged for this visit."
5. Confirm your information to enter the waiting room. Allow the site to access your microphone and camera.
   Make sure you have your Student ID ready to show the provider.
6. Once connected, your visit will begin!

Phone

1. Download the Providence Express Care Virtual app on your phone. You can get the QR code to download the app at https://virtual.providence.org/.
2. Using your UP email address, follow the prompts to log in or complete your profile.
   Choose "No health plan needed" for your insurance.
3. To begin your visit, select "Virtual Visit", and choose Oregon as your location.
4. IMPORTANT: Under "Payment Information", enter "UOFPVIRTUAL" in the Service Key field to ensure that UP covers the cost of your visit. Once entered, you should see green text reading "Service key applied. You'll not be charged for this visit."
   
5. Confirm your information to enter the waiting room. Allow the app to access your microphone and camera.
   Make sure you have your Student ID ready to show the provider.
6. Once connected, your visit will begin!

If you have trouble accessing the site or questions, call 855.360.5472 to contact the Providence Express Care Virtual team or visit their virtual FAQs.

Nurse Advice Lines

Most private insurance plans offer a nurse advice line for their members to discuss health-related issues and receive guidance on next steps for care. Check your insurance card or contact your insurance company to see if these benefits are available to you.

A few private insurance nurse advice lines are listed below:

• Aetna: 1.800.556.1555
• Cigna: 1.800.342.5773
• HealthNet: 1.800.893.5597
• HMA: 1.800.807.1370
• HMAA: 1.808.400.4113
• HMSA: 1.800.776.4672
• Kaiser: 1.800.813.2000
• Medicaid: 1.800.562.4620
  (Care Oregon, Oregon Health Plan, Health Share of Oregon)
• MODA: modahealth.com/careoptions
• Molina: 1.866.472.0601
• PacificSource: 1.855.834.6150
• Premera: 1.800.676.1411
• Providence: 1.800.700.0481
• Regence BCBS: regence.com > sign in > search for Advice24 to get the phone number
• TRICARE: 1.800.874.2273, option 1
• UHA: 1.800.532.4000
• UMR: see phone number on benefits card
• United Healthcare: 1.877.861.3861
  
  

Off-Campus Facilities (PDF)

IMPORTANT: When visiting an off-campus provider, always bring your insurance card with you! You can visit the facility's website or call in advance to confirm that they accept your insurance.

Local Urgent Care Clinics (PDF)

How to find urgent medical care using your insurance (PDF)

ZoomCare St. Johns
8179 N Lombard St.
Portland, OR, 97203
503.684.8252
Hours: Monday - Friday, 9:00am - 7:00pm
   Weekends, 9:00am - 6:00pm
List of accepted insurance

List of accepted insurance

Legacy Go-Health Urgent Care
3505 N Williams Ave.
Portland, OR, 97227
971.202.2910
Hours: every day 8:00am - 8:00pm
List of accepted insurance

Legacy Urgent Care - Good Samaritan
1015 NW 22^nd Ave.
Portland, OR, 97210
503.413.8090
Hours: every day 9:30am - 9:30pm
List of accepted insurance

Kaiser Interstate Urgent Care
3500 N Interstate Ave.
Portland, OR, 97227
800.813.2000
Hours: Monday - Friday, 10:00am - 7:00pm
   Weekends, 9:00am - 6:00pm
Accepts Kaiser Insurance only

Local Pharmacies

Fred Meyer Pharmacy - Peninsula
6850 N Lombard St.
Portland, OR, 97203
503.240.2733
Hours: Monday - Friday, 10:00am - 9:00pm
   Saturdays, 9:00am - 7:00pm
   Sundays, 11:00am - 6:00pm 

Safeway Pharmacy - N Ivanhoe
8330 N Ivanhoe St.
Portland, OR, 97203
503.205.1600
Hours: Monday - Friday, 9:00am - 8:00pm
   Saturdays, 9:00am - 5:00pm
   Sundays, 10:00am - 5:00pm

Walgreens Pharmacy - N Lombard
2829 N Lombard St.
Portland, OR, 97217
503.737.0317
Hours: Monday - Friday, 9:00am - 7:00pm
   Saturdays, 9:00am - 6:00pm
   Sundays, Closed
 
Rite Aid #05346
1814 NE 41^st Ave.
Portland, OR, 97212
503.249.7627
Hours: Monday - Friday, 8:00am - 8:00pm
   Saturdays, 9:00am - 6:00pm
   Sundays, 10:00am - 6:00pm

Local Dental Care

Kennedy Dental
3506 N Lombard St.
Portland, OR, 97217
New Patients: 866.552.4346
Existing Patients: 503.289.0230
Hours: Monday - Wednesday, 8:00am – 5:00pm
   Thursdays, 7:00am – 4:00pm
   Friday – Sunday, Closed
 
Portsmouth Dental Care
5228 N Lombard St.
Portland, OR, 97203
503.289.7043
Hours: Mondays, 8:00am - 5:00pm
   Tuesday - Thursday, 7:00am - 7:00pm
   Fridays, 8:00am - 4:00pm
   Weekends, 9:00am - 2:00pm

Local Optometrists

EyeHealth Northwest, North Portland
3246 N Lombard St.
Portland, OR, 97217
503.285.1671
Hours: Tuesday - Friday, 8:00am - 5:00pm
   Saturdays, 9:00am - 2:00pm
   Sunday - Monday, Closed 

Cathedral Eye Care
8787 N Lombard St.
Portland, OR, 97203
503.406.6761
Hours: Monday, Wednesday, Friday - Saturday, 9:00am - 5:00pm
   Tuesday, Thursday, 10:00am - 6:00pm
   Sunday, Closed