Counseling

Click here to watch an informational video about UP's counseling services!

Confidential mental health evaluations and support are available at no cost to all students enrolled full-time at the University of Portland. Brief individual counseling may be appropriate based on the initial evaluation. Due to our model, assistance with transitioning to an off campus mental health provider may also be provided. 

Due to the ongoing COVID-19 pandemic, all regular counseling services are offered in a hybrid model, using a combination of teletherapy (phone and/or Zoom) and in-person therapy. Please see the Self-Help Resource Page for additional support during the time of COVID-19.

• For students residing in Oregon, counseling sessions are available with a HCC clinician. Let your counselor know if you prefer your sessions via phone call or Zoom meeting.
• For students who are outside the state of Oregon, transitional phone counseling services are available. This service includes 2-3 phone sessions and assistance with finding a provider in your area of residence. 

Additionally, all active students can access the Pilot Helpline (on-call counselor) from anywhere at any time of day or night. Click here for more information about the Pilot Helpline.

Schedule a Counseling Appointment

Same Day Counseling Appointments

Same day crisis counseling appointments are available twice a day during the HCC's business hours. If you are requesting a same day appointment, we will ask you to answer some brief questions so we can better understand your needs.

Same day crisis appointments are available to students who are experiencing active suicidal or homicidal ideation, recent micro/macroaggression(s) as related to a marginalized identity, or recent death of a loved one, and to students who have experienced a sexual assault.

If you need to speak with a counselor urgently at any time, you may call the HCC at 503.943.7134, and choose option 3 in our voicemail to be connected with the Pilot Helpline (on-call counselor). 

Cancellation & No-Show Policy

If you need to cancel or reschedule an appointment, we appreciate at least 24 hours notice before your scheduled appointment time. We value this notice, as it allows another student to utilize the appointment time.

Being trusted to manage your own counseling appointments is a privilege. Most of our students manage this responsibility well and are able to take advantage of the opportunity for on-campus counseling. However, if a student develops a pattern of repeatedly no-showing or canceling appointments with less than 24 hours notice, we reserve the right to revoke a student’s ongoing appointment privileges. In these cases, students are still able to access care via a consultation or same day appointment. Future ongoing care would be reevaluated.