Request Accommodations

Important Note

AES makes every effort to process accommodation requests as quickly as possible. Due to the volume of requests this time of year, please be aware that requests can take 2-3 weeks to be processed.  

Accommodation requests need to be submitted at least 4 weeks prior to the start of the semester.  We will continue to accept and process requests on a rolling basis after that deadline, but will not be able to guarantee your request will be processed prior to the start of the semester.


To begin the request process continuing students or confirmed first year/transfer students will need to:

  1. Schedule an appointment with:  Meet with Susan Ayres or Meet with Jordan Winczewski
    NOTE: For information on how to use Microsoft Teams, please visit our Contact Us page.

  2. Assemble documentation of disability to upload with request.  All documentation is required to be uploaded to the Accommodation Request form.  For guidelines, please see Disability Specific Forms and Criteria. 

  3. Use UP network credentials (network username and password) to log in and complete the online Accommodation Request Form. Form submission will require documentation upload.

  4. Monitor UP email account for communication regarding evaluation, recommendation, and plan.
NOTE: If you have deferred enrollment, you will need to contact AES when you re-enroll in order to initiate an Accommodation Request or activate an existing approved Plan at the time.

Accessible Education Services (AES) is a semi-centralized model. Efforts to accommodate students with disabilities are coordinated through AES, but at the same time, much of the implementation is carried out by the students themselves.  

Prospective or accepted students are welcomed and encouraged to contact the AES Access Counselor with questions about the accommodation request process. Continuing students or confirmed first year/transfer students who wish to exercise their right to accommodations (provisions made to allow equal access to University programs) must formally request accommodations through AES.

Before classes start, set up appointments to meet with your professors, preferably during their office hours. Talk about your AES accommodations and present each professor with an accommodation letter. Then develop a plan for the semester. 

If you've been approved for alternative text accommodations, exam accommodations, or note-takers, you are strongly encouraged to meet with an AES staff member at the beginning of each semester.

For questions and assistance please use email, telephone or a virtual Microsoft Teams appointment to contact AES staff.  We look forward to providing you with information, support and assistance.

Additionally, below is the Fall 2020 Orientation video segment on our office and our services.  Because it is from Fall 2020, some information has changed, so please communicate with us if you have any questions: