Incoming Mail & Package Delivery

Student Mail & Packages

  • Any packages shipped to campus will be available for pick up on your move-in day. Follow signage and enter through the Office of Residence Life door on N Warren St between N Monteith Ave and N Van Houten Ave.
  • To pick up packages, students must have a wristband. Wristbands are received when…
    • Both the student and their guests have had their temperatures checked at the COVID testing site, and
    • The student receives a negative COVID test result.Any packages that arrive after a student’s arrival day can be picked up between 3 p.m. - 5 p.m. on Tuesday, January 19 – Friday, January 22. Follow signage and enter through the Office of Residence Life door.
  • Starting Monday, January 25, all student packages and mail will be delivered to their residence hall and can be picked up at the front desk during designated desk hours.
  • For any package related questions, please contact Mailing Services at


Regarding incoming packages for Faculty, Staff and Students

If you received notification from a sender and/or carrier i.e., USPS, or local post office 97203, UPS, FedEx, Amazon, etc. regarding your item “being delivered” does not mean your package has gone through our internal processing.

Our internal processes can take up to two days depending on time of delivery and package volume. You will receive an email notification from Vuetura/Mailing Services indicating your package has been processed, and staged out for the next delivery time to your location. Items staged for delivery will not available for pickup.

  • Accountable items and packages (e.g., delivery confirmation, UPS) for administration,  faculty, staff and students are received Monday through Friday and are tracked through the Vuetura packaging system. When a package is received in mailing services, an email is sent to the receiver indicating the package number, sender, and service (USPS, UPS, etc.) and any notes if applicable.
  • Unclaimed packages will be returned to sender. 
  • For faculty, staff, and students who receive mail in their department, building, or dorm, packages will arrive at the regular scheduled delivery time. A signature is required at the time of pick-up. Due to the high volume of packages that are received for on-campus students and University business, personal packages for faculty, staff and off campus students are not to be sent to the University address
  • Mailing Services is unable to deliver any oversized items or items weighing over 70lbs. Please make arrangements to pickup at Mailing Services. When receiving palletized deliveries, please coordinate with the Office of the Physical Plant. 

Campus Deliveries 

  • East-side campus mail delivery begins at 10:30 a.m. and 1:30 p.m. Monday through Friday. This includes St. Mary's Student Center, Swindells Hall, Waldschmidt Hall, and Buckley Center Mail boxes.
  • West-side campus mail delivery beings at 11:00 a.m. Monday through Friday. This includes the Clark Library, Orrico Hall, Physical Plant, Shiley School of Engineering,  Holy Cross Court, Campus Safety, University Events, Alumni, Franz Hall and Athletics.
  • Residence hall delivery begins at 1pm Monday through Friday.