Incoming Mail & Package Delivery

Student Mail & Package Pick Up

Monday - Friday, 10 am - 4 pm

    • Follow signage and enter through the Office of Residence Life door located on N Warren St. between N Monteith Ave. and N Van Houten Ave. 
    • For any package related questions, please contact Mailing Services at packages@up.edu

Mailing Services will ONLY give out packages/mail to the Addressee.  If you need someone else to pick up your package, a request must be sent to packages@up.edu, authorizing the person (First and Last name) to pick up your items.



Regarding incoming packages for Faculty, Staff, and Students

If you received notification from a sender and/or carrier, i.e., USPS, or local post office 97203, UPS, FedEx, Amazon, etc. regarding your item “being delivered”, it does not mean your package has gone through our internal processing.

Our internal processes can take up to two days, depending on the time of delivery and package volume. You will receive an email notification from Vuetura/Mailing Services indicating your package has been processed and staged for the next delivery time to your location. Items staged for delivery will not available for pick up.

  • Accountable items and packages (e.g., delivery confirmation, UPS) for administration,  faculty, and staff are received Monday through Friday and are tracked through the Vuetura packaging system. When a package is received in mailing services, an email is sent to the receiver indicating the package number, sender, and service (USPS, UPS, etc.) and any notes if applicable.
  • Unclaimed packages will be returned to the sender. 
  • For faculty and staff who receive mail in their department or building, packages will arrive at the regularly scheduled delivery time. A signature is required at the time of pick up. Due to the high volume of packages received for on-campus students and University businesses, personal packages for faculty, staff, and off campus students should not be sent to the University address
  • Mailing Services is unable to deliver any oversized items or items weighing over 70lbs. Please make arrangements to pick up at Mailing Services. When receiving palletized deliveries, please coordinate with the Office of the Physical Plant. 

Campus Deliveries 

  • East-side campus mail delivery begins at 10:30 am and 1:30 pm Monday through Friday for Swindells Hall, and Waldschmidt Hall and 1:30 pm for St. Mary's Student Center.
  • West-side campus mail delivery begins at 11 am Monday through Friday: Clark Library, Orrico Hall, Physical Plant, Shiley School of Engineering, Pamplin School of Business, School of Education, Holy Cross Court, Campus Safety, University events, and athletics.