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Proxy Instructions for Parents

After students have created a proxy account by logging into Self Serve, the proxy user will receive email instructions on how to access and setup an account. Please see below for further instructions.

Proxy User Account Setup

  1. Check your email. You will have received two emails with the subject line of:
    1. University of Portland-Proxy Access Identity Created: This email explains the steps to create a Proxy Access account. See step 2-5 below
    2. Univ of Portland-New Proxy Relationship: This email contains the website you will use to access your Proxy Access account. It also includes the Univ of Portland Parents website. Please bookmark these links for easy access: Proxy Access Login, University of Portland Parents website.
      Screenshot from parent proxy site
  2. Open the email with the subject line Univ of Portland-Proxy Access Identity Created
    1. Select or copy into your browser the temporary link. This link is specifically for you to create a Proxy Access account
    2. Enter the Action Password and click Submit.
      Screenshot from parent proxy site
  3. Establish a new PIN by entering the email address, the Old PIN/Action Password found in the email Univ of Portland-Proxy Access Identity Created, and a new PIN or password (note: the minimum length is 10 characters and/or numbers). Click Save.
    Screenshot from parent proxy site
  4. Complete the Proxy Access Profile (note: You may change the email used for your account name. You will receive two additional emails, one addressed to the old email and a second addressed to the new email to confirm your intent to change your credentials).
    Screenshot from parent proxy site
  5. Select the tab with your students name
    1. You will find a list of Self Serve page(s) authorized by your student for your viewing. Please select the page(s) of interest
    2. Each link selected will open a page in a new browser window. To return to the main page, you will need to close the newly opened window using the Exit link under the University of Portland logo or the native Close button in your browser (the x in the upper right hand corner for Windows, the red dot in the upper left hand window for Mac).
      Screenshot from parent proxy site
  6. Exiting or Logging out of Self Serve requires closing the window or Selecting the Profile Tab and then Selecting Exit

Questions? 503.943.7000, proxy_access@up.edu