Physical Plant

**COVID-19 Announcement**

In response to COVID-19 and to prioritize the health and safety of everyone, custodial services have discontinued cleaning private offices. This allows custodians to prioritize disinfecting frequently touched surfaces in common spaces. If you would like trash or recycling service, please place receptacles outside of your office door by 9:00pm Sunday-Thursday. Custodians will continue to service reception and shared areas.

To read the University's Enhanced Cleaning and Disinfecting Procedures please click here.

For other policies regarding COVID-19 including face masks, classroom safety operations, lab and shop reopening checklist, and more please visit this page on the University's Coronavirus website.


Physical Plant is dedicated to maintaining a safe, functional, secure, comfortable, and attractive environment for the University's students, faculty, staff, and community—to allow all to prosper on The Bluff. We make the tenets of teaching & learning, faith & formation, and service & leadership part of everything we do.

The Physical Plant department is part of the University Operations division along with Facilities Planning and Construction and Information Services. Physical Plant provides facilities service to the UP community which is accomplished through the maintenance and repairs of all campus buildings, grounds, and infrastructure.

The campus includes about 115 acres on the main campus, 35 acres on the river campus, 35 buildings on the main campus, and 37 rental house properties. 

Hours of Operation

We're open Monday through Friday 8:00am-4:30pm.

Our office will generally follow the University calendar and observe all UP holidays, but we have staff available around the clock to respond to emergency maintenance needs.


(503) 943-7306 or

For an emergency, such as an active flood, please call the Physical Plant during business hours or Campus Safety anytime at 503-943-7161.

Work Requests

Please submit all work requests through the iServiceDesk link below.

Please note that the iServiceDesk can only be accessed when connected to the UP server.

**For students living on campus Fall 2020: If you have a maintenance need in your room or apartment, please contact your hall staff first. They can facilitate access to supplies that will provide quick fixes to issues such as clogged toilets or beeping smoke alarms. If further help is needed, please submit a work request via the iServiceDesk link below. Please note that Physical Plant technicians will not be entering occupied rooms or apartments unless there is an emergency or safety concern. You will receive an email with this information in response to all other requests. If the matter requires urgent entry we will coordinate a time for you to vacate your room or apartment for the duration of the repair.**

For ADA campus accessibility and/or building access issues, please provide specific details about the access concern.

Key Requests

All office and classroom key requests should be submitted by the hiring or office manager through email to Campus Safety with the following information:

Employee name
Banner ID#
Room number and name:

Once Campus Safety approves the request from the hiring manager, Campus Safety will send a work request to the Physical Plant. When the key is ready to be picked up by the key holder, that employee will receive an email notification. If the employee does not yet have a UP email, an email notification will be sent to their hiring manager.