Audio Visual Services

Audio Visual (AV) Services checks out equipment to faculty and staff and supports the use of technology for classes, meetings and events.

Hours

Spring / Fall Semester                                  

8 a.m. - 9 p.m. Monday - Thursday
8 a.m. - 5 p.m. Friday

Summer / No Classes

8 a.m. - 5 p.m.  Monday - Friday

AV Services is closed on weekends.  For emergency assistance outside of normal hours of operation, you may still dial our phone number to reach the on-call technician. 

Services

AV Services supports staff, faculty, and university guests in their use of equipment for classes and events.  Provided services include:

• short-term equipment rental
• delivery and setup
• rapid response troubleshooting
• preventative and diagnostic maintenance
• assistance with conferencing, webinars, and recording
• media duplication (e.g. make 20 copies of my CD) 
• media transfers (e.g. turn my VHS into a DVD)

Students wishing to borrow AV equipment will be redirected to the Library Digital Lab. 

Issues with passwords, software installation, or office computers will be rerouted to the Help Desk.

Faculty and staff seeking software training will be referred to Academic Technology Services. 

Equipment Checkout

Faculty and staff may request to borrow AV equipment by emailing, calling, or visiting the AV Services office.  When using Virtual EMS to reserve a campus location, AV equipment should be requested on the same service order.

Semester-long, repeating orders should be made at least a week before the semester starts, while one-time orders should be made at least two business days in advance. All requests are filled on a first-come, first-serve basis and equipment availability is always dependent on current demand.

AV Services offers the following portable equipment:

• Laptop
• Mobile Classroom (contains: 32 laptops; does NOT contain: power cables)
• iPad
• iPod (used for audio recording)
• Video camera (used for video recording)
• Web camera (used for video conferencing)
• Document camera (used to project an opaque image)
• Digital camera (used to capture a still image)
• Public address (PA) system
• Microphone
• Audio Mixer
• Conference phone
• Digital projector
• Projection screen
• Smart cart (contains: digital projector, laptop, DVD/VHS player, & mini PA speaker)
• TV cart (contains: Blu-ray player)
• Boombox
• Tripod easel
• Flip chart easel (contains: flip chart pad; does NOT contain: markers)

Charges for Labor Outside of Core Hours

Borrowing equipment is free of charge for staff, faculty, and campus groups.  Labor is also free of charge for requests scheduled during core hours of operation.

Events or classes scheduled outside of core hours may incur labor charges.  Labor provided by AV Services outside of core hours will incur a $25.00 per hour charge with a two-hour minimum.

Events are defined as activities or functions that are sponsored by a group within or outside of the university community and within or outside the scope of support of in-class academics.

Charges for Lost or Broken Equipment

If borrowed equipment is not returned to the AV Services department, or if returned equipment has been damaged beyond what could be considered wear and tear of normal use, a chargeback for the cost of replacement will be issued to the borrowing department.  The cost of replacement varies widely depending on the type of equipment.

Questions?
503.943.7774, av@up.edu

AV Services is located in Buckley Center 018