Health and Safety Abroad

The UP Studies Abroad Team is currently monitoring the spread of COVID-19. We will continue to post updates to this webpage as events develop. 

For the latest updates on travel restrictions to the U.S., please refer to the U.S. Department of Homeland Security Website.


 

As we transition to online learning we are still available via phone and email for our usual M-F 8:30 a.m. to 4:30 p.m. workday. 

 


Posted: 3.19.2020

The U.S. State Department has increased their travel advisory to Level 4 for all international travel. Level 4 is the highest possible warning level. This means the U.S. government is advising all U.S. citizens to “arrange for immediate return to the United States.” We understand that most students abroad have followed our recommendations to return home and have booked flights and that many of these flights have already been disrupted significantly. If you have booked flights already, the U.S. State Department recommends contacting airlines directly for updates. If you have not booked your flights to return, please do so immediately, otherwise you may be forced to remain abroad for an indefinite period.  


 

Posted 3.18.2020

IES: We are recommending that students return to their homes as soon as they are able. At this time, we have confirmed that all IES classes are being moved online with the exception of New Zealand.

Fremantle: We are requesting that students return to their homes as soon as they are able. At this time, we have confirmed that all UNDA classes are being moved online.

Salzburg: We are requesting that students return to their homes as soon as they are able. At this time, we have confirmed that all Salzburg Center classes are being moved online.


 

Posted 3.14.2020

The U.S. will extend a travel ban from countries in the U.K. beginning on Monday, March 16, 2020. As with the ban from Europe, this travel ban will not apply to United States citizens or legal permanent residents.  Please refer to the message below from March 13 for students currently studying abroad.

 


 

Posted 3.13.2020
Instructions for  Summer 2020 study abroad students:

Given the spread of the COVID-19 virus, we offer the following update on UP’s summer study abroad programming. With the latest U.S. State Department announcement to reconsider all international travel, we are asking all students to avoid purchasing flights at this time.

We understand there may also be concerns about paperwork deadlines, travel arrangements, or submitting full payments; therefore we offer the following to address these concerns  

  1. If, at any point between now and the date of departure, a student decides not to participate in their summer program and they have paid a non-refundable deposit to the University, that deposit may be redirected for use toward future tuition payments to the University for courses in Portland.
  2. The full payment deadline for summer study abroad program fees will be extended to May 1, 2020.
  3. Before booking your flight, please consult the U.S. State Department to check current warning levels. If the warning level is 3 or higher, do not purchase tickets. Please note, the University of Portland does not cover the cost of flights for study abroad programs, nor would the University provide refunds or reimbursements for flights that are canceled or changed. Check with individual airlines to determine their refund policies before purchasing a ticket.  This website has current policies listed in one location, but it is best to consult directly with the airline: https://bit.ly/2WcxGiQ.   
  4. Refunds in the case of program cancellation due to critical situations in the host country that are generated by U.S. State Department Travel Warnings, Center for Disease Control Alerts, or University recommendations will be made on a case-by-case basis. If the University cancels a program for these emergency reasons, refunds will be given less any funds that have been committed to services related to the program at the time of cancellation. 

In the meantime, we will continue to move through the pre-departure orientation process by offering virtual meetings and will keep communication open via e-mails and phone calls. 

At this time, we will assume that everyone is still committed to studying abroad this summer. However, if you do not feel comfortable participating and decide that you would prefer to withdraw from the program any time between now and the date of departure, please notify us by sending an e-mail to studiesabroad@up.edu. 

We thank you for your flexibility and understanding during this unprecedented situation. We will continue to send updates as the situation evolves over the coming days and weeks. Please also make sure to share this information with your support system. If you have a parent or family member who would like to receive these updates, please use your UP e-mail address to send us their contact information.


 

Posted 3.13.2020

Following the announcement that the University of Portland will transition to on-line instruction beginning March 18, and given the change in U.S. State Department travel advisories for Europe to level three, we are recommending the following per program:

Galway: We are recommending that students return to their homes as soon as they are able. At this time, we have confirmed that residences will stay open to students until Friday, March 20, to allow you to make arrangements to return to the U.S. Just as the University of Portland will transition to on-line instruction beginning on March 18th, NUIG will transition to a modified form of on-line instruction.

Granada: We are recommending that students return to their homes as soon as they are able. At this time, we have confirmed that homestays will stay open to students until Friday, March 20, to allow you to make arrangements to return to the U.S. Just as the University of Portland will transition to on-line instruction beginning on March 18th, the Granada program will transition to a modified form of on-line instruction.

London: We are recommending that students return to their homes as soon as they are able. At this time, we have confirmed that all GEO London classes are being moved online as of Monday, March 23 and students are expected to be home by that time. 

Salzburg: We are recommending that students return to their homes as soon as they are able. The Salzburg Center will remain open and staff will continue to care for students’ health and safety per the protocols put in place by the Austrian authorities. Just as the University of Portland will transition to on-line instruction beginning on March 18th, the Salzburg Center will transition to a modified form of on-line instruction as soon as possible.

Fremantle: After discussions with on-ground administrators and staff at the University of Notre Dame Australia, we have made the decision not to mandate that students return home from the UP semester in Fremantle at this time. We recognize that some students may wish to return home and will work with the faculty and staff in Australia to support distance learning to complete courses remotely. Please note that students can elect to return home at any time between now and the scheduled end of the program.

All programs: Based on current flight prices and airport conditions, we expect the global travel system will be overwhelmed over the next 12 hours and do not believe it is the safest option for our students to attempt to return home in that window. Per the Department of Homeland Security, the ban does not apply to United States citizens or legal permanent residents, and students should be able to return in the next 30 days if they choose through designated airports with additional screening.

Updates will be posted soon for GE3 and IES programming. If you are a parent or guardian and you have not received program updates, please request your student send us your email address.

Thank you for your continued support and understanding during this unprecedented situation. We respect your ability to make the best decision for yourself and your family at this time and are standing by to assist as we are able.

 


 

Posted 3.12.2020

A message sent to all current Salzburg Students (Academic Year 2019-20 and Spring 2020) and their Emergency Contacts:

 From: Studies Abroad
Sent: Thursday, March 12, 2020 15:21
Subject: Important Update on Spring Programming

Dear Salzburgers and Parents,

Following the announcement that the University of Portland will transition to on-line instruction beginning March 18, and given the change in U.S. State Department travel advisories to level three, we are recommending that students return to their homes as soon as they are able. We understand that this is a challenging time, so we provide the following information for your consideration. 

First, the Salzburg Center will remain open and staff will continue to care for students’ health and safety per the protocols put in place by the Austrian authorities. All meals will be provided within the Center for the remainder of the semester, and we strongly recommend that students who opt to stay at the Center not travel outside Austria in case additional border controls are put in place as precautionary measures.  

Next, should you choose to return to the U.S., we encourage you to consider remaining in Salzburg until after the ban takes effect Friday. Based on current flight prices and airport conditions, we expect the global travel system will be overwhelmed over the next 36 hours and do not believe it is the safest option for our students to attempt to return home in that window. Per the Department of Homeland Security, the ban does not apply to United States citizens or legal permanent residents, and students should be able to return in the next 30 days if they choose through designated airports with additional screening. Please note that students can elect to return home at any time between now and the scheduled end of the program. Our office will continue to actively monitor the situation with our on-ground partners and communicate developments to you for the remainder of the term.

Finally, just as the University of Portland will transition to on-line instruction beginning on March 18th, the Salzburg Center will transition to a modified form of on-line instruction as soon as possible. We encourage students to return to their permanent addresses while this virtual learning environment is in effect.

Thank you for your continued support and understanding during this unprecedented situation. We respect your ability to make the best decision for yourself and your family at this time and are standing by to assist as we are able.

 


 

Posted 3.12.2020

Dear Students and Families,

You may be aware that President Trump has declared that there will be a 30-day travel ban on transportation into the United States from Europe that begins on Friday, March 13th. We are working to obtain more details, but we understand that this ban will apply only to Foreign Nationals from the Schengen Region. This travel ban will not apply to United States citizens or legal permanent residents. Furthermore, DHS Acting Secretary Chad F. Wolf has noted: “In the next 48 hours, in the interest of public health, I intend to issue a supplemental Notice of Arrivals Restriction requiring U.S. passengers that have been in the Schengen Area to travel through select airports where the U.S. Government has implemented enhanced screening procedures.” 

 We understand that some families will want their students to remain in place, while others may want them to return home. We are not issuing a mandatory call for students to return, but we will work with all students and partners to find solutions and will provide further recommendations as we gather more details on these new federal restrictions.

 


 

Posted 3.10.2020

Dear Parents and Students,

As part of our ongoing effort to keep you informed and to keep our students safe, I have information to share. We have just received word from colleagues in Austria that the University of Salzburg and the University of Applied Sciences in Upper Austria (UASUA) are canceling face-to-face courses. Based on the initial communication we’ve had with our colleagues, these institutions are doing this to mitigate the potential spread of the virus. The number of COVID-19 cases in Austria remains relatively low so at this point Austrians are seeking to diminish the spread of the virus.  At this moment, the U.S. State Department has not elevated the health warning for Austria. As such, the UP Salzburg Center remains open and instruction will continue for the immediate future. Given the need to mitigate risk, we strongly recommend that students avoid trans-national travel for the remainder of the semester. Rest assured we will keep you informed as things develop.

 We are considering how the shift away from face-to-face courses impacts our Engineering students taking courses at UASUA. We have already been in touch with our colleagues in the School of Engineering at UP and in Austria; our goal is to find an alternative way for students to complete their academic course work. We will be in touch in the coming days with more information on next steps for Engineering students who are taking courses in Wels.   

 


 

Posted 3.6.2020

We hope this message finds you well and in good health. Although the news about COVID-19 may be distressing, we want you to know that the University of Portland continues to monitor the spread COVID-19 throughout the world. As you may know, we have already taken numerous steps to consider the health and safety of our students including: re-reassigning students who were going to China, South Korea, and Japan to other destinations, and facilitating the return of students in Italy. We will take appropriate action when necessary by considering numerous factors and sources of information such as, WHO briefings, CDC country-specific travel notices, U.S. State Department warnings, and other international governing bodies and authorities. At this point, all UP spring semester programs (except those in China, South Korea, Japan and Italy) remain in operation.

 Keep yourself informed with credible news sources and follow the advice of the medical experts to keep yourself healthy: wash your hands, maintain social distancing, and avoid touching your face. If you are experiencing the symptoms most commonly associated with COVID-19 (shortness of breath, coughing, and fever), call ASSIST AMERICA at +1-800-304-4585 or +1-609-921-0868 . Considering downloading the app if you haven’t already: https://www.assistamerica.com/Assist-America-Mobile.aspx  

 Finally, as our University Provost Dr. Tom Green reminded the faculty and staff on campus this week, be nice to each other. We’re all in this together as Pilots and as people on the planet. As  Dr. Tedros Ghebreyesus, World Health Organization Director General, said: “This is a time for facts, not fear. This is a time for rationality, not rumours. This is a time for solidarity, not stigma."

 


 

Posted 3.3.2020

The University of Portland continues to monitor the spread COVID-19 throughout the world. Most recently, we reviewed the CDC Guidance for Student Foreign Travel issued on March 1. The CDC memo encouraged Institutions of Higher Education “to consider postponing or canceling upcoming student foreign exchange programs.” Prior to this memo, the University of Portland had already taken numerous steps to consider the health and safety of our students including: re-reassigning students who were going to China, South Korea, and Japan to other destinations for their spring study abroad, and facilitating the return of students in Italy. We will continue to evaluate the health and safety of our programs on a daily basis and take appropriate action using numerous means including, WHO briefings, CDC country-specific travel notices, U.S. State Department warnings, and other international governing bodies and authorities. At this point, all of spring semester programs, except those in China, South Korea, Japan and Italy, remain in operation.

UP Summer, Fall, and Yearlong Programs 2020

Additionally, all Summer, Fall, and Yearlong programs are continuing as planned. Given the evolving nature of the COVID-19 situation, we will provide updates for these programs in a timely manner.  

 


 

Posted 3.2.2020

The Office of Studies Abroad is facilitating the return of our students who are currently in Rome.  Additionally, a University-sponsored trip to South Korea and Japan has been redirected elsewhere.

JCU students and families can find answers to frequently asked questions. We will continue to update the page as we gain more information.


 

Posted 2.26.2020

Dear UP Study Abroad Community,

In light of recent news surrounding the COVID-19 coronavirus, we want you to be aware that Studies Abroad is actively working in conjunction with local staff as well our international insurance provider CISI to monitor the situation. At this time, we do not anticipate interruptions of services or classes, but please know that we take your welfare very seriously and will communicate any updates as they become available.

In the meantime, please note the following recommendations:

1) If you do travel, please avoid Northern Italy and other areas worldwide reporting high levels of Coronavirus. Check the John Hopkins COVID-19 Global Case Map for updates: https://www.arcgis.com/apps/opsdashboard/index.html#/bda7594740fd40299423467b48e9ecf6. Investigate your intended destination and expect possible travel delays or disruptions. Go to https://travel.state.gov/content/travel/en/traveladvisories/traveladvisories.html/ to learn about health and safety concerns in individual cities and countries.

 2) All students should download the CISI Traveler app and use the Check-In function on your phone to verify your current location when traveling. This information is communicated to CISI officials and UP on-call staff. Sharing this information regularly will allow us to send you local safety and security updates automatically. CISI can also provide logistical assistance in case of an emergency (To download ISOS, iPhone: https://apps.apple.com/us/app/cisi-traveler/id550262212, Android: https://play.google.com/store/apps/details?id=com.culturalinsurance.myCISI&hl=en_US).

 3) Please remember to practice good health and hygiene during this flu season (http://www.who.int/emergencies/diseases/novel-coronavirus-2019).

  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Stay home when you are sick.
  • Cover your cough or sneeze with your elbow or tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
  • If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.
  • If you are healthy, you do not need to wear a mask. Please consult with a doctor on best practices for using a mask.

 If you have immediate health concerns, please reach out to your local program director and keep us informed.

Sincerely,

UP Studies Abroad

 

 

 

 


 

The safety and security of our students is a core element of the Studies Abroad mission, and we emphasize and educate on the importance of health and safety abroad throughout the study abroad process. Students are required to attend a Health and Safety orientation before they go abroad, where they will receive detailed guidelines, information, and best practices for staying healthy and safe abroad. In addition to the work our office does to ensure students are prepared for safe and secure experiences, the success of our mission also relies on the vigilance and preparedness of students while they are abroad.

Insurance

All students participating in UP or IES programs are covered by an international insurance plan , which is included in the program fee and covers medical emergencies and emergency evacuation in addition to most everyday medical costs. Regardless of whether or not a student is covered by his or her parents' insurance, this institutional insurance coverage is required for all students. 

Health Abroad

Maintaining healthy practices is important for students, as they are face new cuisine, cultural practices, sleep schedules and activities. Students should focus on eating a healthy and balanced diet, getting plenty of sleep and exercise, and monitoring their mental wellbeing. The Health and Counseling Center is also a resource for students to utilize while abroad. UP students who may be struggling with the adjustment process or other mental health concerns while abroad can access telephone counseling services (outside of 8:30 to 4:30 PST,M-F) by calling 503-943-7134 and selecting Option 3.

Receiving medical treatment for illness or injury can look very different outside the US, and varies from country to country. Students will receive information at their pre-departure meetings about the details of health care in their specific country, as well as challenges they may face while abroad. In addition to the advising and information given out at these meetings, students and their families may find these additional resources helpful in researching vaccine requirements, medical practices, and other health information.

Safety & Security

In addition to monitoring and maintaining their health, students and their families should familiarize themselves with any threats to security abroad and ways for the student to protect him- or herself against them. As mentioned above, students should follow the following guidelines to stay secure abroad:

  • Be familiar with local laws and regulations, and obey them at all times.
  • Be aware of any travel advisories posted by the U.S. Department of State. Conditions in many countries can change quickly, so check in before traveling and while abroad.  
  • Keep an eye on your belongings at all times, avoid crowded areas when possible, and do not travel with excessive amounts of cash or valuables.
  • Know the emergency phone numbers for any country or region you are living or traveling in.
  • Dress appropriately and to blend in, rather than wearing excessively expensive or revealing garments that could attract unwanted attention.

If you are abroad and in need of emergency assistance, please call:

ASSIST AMERICA (part of CISI insurance coverage for all UP students): +1.609.986.1234

UP Campus Safety: +1.503.943.4444