Credit Balance Refunds | University of Portland

Credit Balance Refunds

Effective November 7, 2023


Refunds are issued on accounts when there is a credit balance. Depending on the reason for the refund, refund penalties such as drop charges may apply. These can reduce the total amount of the refund.


  • Credit balance refunds may result from the application of Title IV funds or from other sources of funds, regardless of date of the payment. For purposes of determining the source of a credit balance refund, Title IV funds are applied to charges before funds from other sources. Title IV funds are applied in this order: Pell, FSEOG, TEACH Grant, Iraq and Afghanistan Service Grant, Unsubsidized Direct Loan, Subsidized Direct Loan, Direct Grad PLUS Loan, Direct Parent PLUS Loan.
  • The University’s primary mode of payment to students is direct deposit. Credit balance refunds will be made via direct deposit to the bank account the student has on file. Click here to enroll in Direct Deposit. Lost or replacement checks may be subject to a $50 Lost/Replacement Check Fee except in the case of applicable Title IV funds. See the Controller’s Lost Check Replacement Policy.
  • Refunds will not be processed until after add-drop date for the current semester. Generally, refunds are processed twice a week, on Tuesday and Friday. Expect your refund in 5 days for direct deposit. For mailed checks delivery time cannot be guaranteed. There is a two-week holding period for credits that result from an overpayment from a check.
  • For continuing students, credit balances under $10.00 will be carried forward except in the case of applicable Title IV funds.
  • Former students with de minimis credit balances less than $5.00 will be written off if they are over six months old, except in the case of applicable Title IV funds.


Additional Information:


            Credit Balance with Monthly Payment Plan

            Student Accounts Refund Policy

            Lost Check Replacement Policy

            Direct Deposit