The PIYN Experience FAQs | University of Portland

The PIYN Experience FAQs

service plunge 2020 pre-orientation banner image - 2 student participants


Where will the PIYN Experience take place?
Programming and community engagement opportunities will primarily occur in the neighborhoods including and around the University of Portland campus. These include University Park, Portsmouth, and Cathedral Park.

When will the PIYN Experience happen?
The PIYN Experience consists of two nights and three days. This year's Experience will be Tuesday, August 22 through Thursday, August 24, 2023.

What can I bring into the event?
All service sites require closed-toe shoes. Prepare for warmer weather. Portland averages a daily maximum temperature for August that's between 78 and 84 degrees Fahrenheit. University of Portland has banned all plastic water bottles, so please be sure to bring a refillable water bottle.

As we get closer to the event, we will send participants more information.

Isn't the Service Plunge $80? Why am I being charged more?
Yes, fee for the PIYN Experience is $80. The additional amount is retained by the processor for payment processing associated with the transaction. None of the additional fees supports the PIYN Experience.

What if I do not want to pay the processing fees?
If you prefer to pay by check, you may send either a personal check or a check via your financial institution's bill pay service to:

University of Portland
St. Mary's Student Center, MSC 162
5000 N. Willamette Blvd.
Portland OR 97203

Please note on the check "PIYN Experience 2020" + Name of Student. Payment should reach our office within 7 business days.

Do I have to bring my printed ticket to the event?
No, no printed ticket is necessary when you check-in.

What's the refund policy?
Refunds are available 30 days before the event. Our apologies that we cannot offer refunds after this date. If at any time University of Portland must cancel the event, you will be refunded in full.

When do I move in to my dorm room?

On the morning of August 22. 

Will I have time to set up my dorm room?

You will have time to drop off your belongings but not any time to actually set up your room.

What if my roommate moves in later?

That is okay. Because you signed up for the PIYN Experience, you will move in early and they will move in on their later move in date. 

What if Residence Life sent me a different move-in day or time?

If you signed up for the PIYN Experience and received a different move-in day, you may ignore that communication. You will be able to drop off your belongings on the morning of Tuesday, August 22. 

When will PIYN start or end?

Your PIYN Experience will start at Noon on Tuesday, August 22.

How can I contact the organizer with any questions?
Email or phone Moreau Center at 503-943-7132 with any questions.